Year: 2024
Type: conference-paper
Abstract: This paper proposes to model the dynamic management of dialogue in human-machine cooperation. It seeks to articulate a generic model of human-machine cooperation, based on two complementary abilities of agents (the Know-How-to-Operate and the Know-How-to-Cooperate), with 2 prominent models of agent transparency (SAT and HRT model). Modeling is applied to a specific Human-Machine Cooperation, a cyber-physical system assisting a human for planning decisions of maintenance operations. Dialogue management mechanisms filter the information displayed on the interface, from the agent's analysis of the supervised process to the team's performance and cooperation activities. This dynamic dialogue management contributes to the calibration of trust and optimisation of cooperation.
Institutions: Centre National de la Recherche Scientifique, Université de Bretagne Sud, Laboratoire des Sciences et Techniques de l’Information de la Communication et de la Connaissance, Laboratoire d'Automatique, de Mécanique et d'Informatique Industrielles et Humaines, Université Polytechnique Hauts-de-France
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W4402548934