The Mediating Role of Service Expectation in the Influence of Waiting Time on Service Satisfaction
Year: 2024
Type: article
Source: Journal of Consumer Studies
DOI: 10.35736/jcs.35.4.2
Authors: Kwanho Suk, Gaeun Kim, Jee Eun Lee, Jae Hyeok Choi, Dong Hyun Park, Ju Ah Hyun, Jaesoon Kim, Anna Strekalovskaia, Bo Min Geum
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W4402851863