Year: 2024
Type: article
Study design: Observational Study
Abstract: Employee turnover, particularly among employees exhibiting helpful behaviors beyond their job duties, is a pressing issue in the Egyptian banking sector.As the value of organizational citizenship behaviors is increasingly acknowledged, managers may be unconsciously pressure employees to exhibit them.This paper explores the under-explored effect of citizenship pressure on employee turnover intention within the Egyptian banking sector.Although turnover intention has been extensively researched, the specific effect of citizenship pressure stays understudied.To address this gap, the researchers surveyed 384 employees and utilized Structural Equation Modeling (SEM) to analyze the data.The research findings reveal a significant positive effect of citizenship pressure on all turnover intention dimensions.This means that employees experiencing higher citizenship pressure are more likely to consider leaving.It is recommended that organizations spread awareness of this relationship among the human resources department, executives, and all managerial levels in the banking sector of Egypt.Organizations striving for improved turnover intention must recognize signs of citizenship pressure among their employees and providing necessary support.
Source: The Business & Management Review
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4402981030