Work

Transforming E-Commerce: AI Chatbots for Supercharged Customer Experiences

Year: 2024

Type: conference-paper

Study design: Observational Study

Source: International Conference on Information Technology Research and Innovation (ICITRI)

DOI: 10.1109/icitri62858.2024.10698874

Authors: Ryan, Wesley Brilliant Lay, Jerry Jonathan Chia, Anderes Gui

Institution: Binus University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

Funder: Binus University

OpenAlex ID: W4403060286

FWCI: 0.881

Cites: 20

Cited by: 3

Related to: 10