Year: 2024
Type: article
Abstract: This study investigates the influence of job satisfaction on employees within the banking industry, highlighting its impact on productivity, employee retention, and overall organizational performance. There exists a strong correlation between job satisfaction and key performance indicators, including employee engagement, motivation, and customer service quality. Factors contributing to job satisfaction were identified as organizational culture, work-life balance, career development opportunities, and management support. The study concludes that enhancing job satisfaction not only improves individual employee outcomes but also fosters a more positive work environment, ultimately benefiting the organization as a whole. Recommendations for banking institutions are provided to develop strategies that enhance job satisfaction, thereby driving better performance and reducing turnover rates.
Institution: Manonmaniam Sundaranar University
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4403102113