Work

Unlocking Performance: Analysis of Quality Management Practices and Administrative Innovation in Private Universities

Year: 2024

Type: article

Abstract: The successful implementation of TQM in the manufacturing industry has led many other industries to start trying to implement TQM. In this study, researchers want to know whether the application of TQM can have a significant effect if applied in the education industry. This study used a quantitative approach to test a predetermined model. This study uses quantitative analysis approach Partial Least Square structural equation model (PLS-SEM). Researchers use Smart-PLS 4.0 software in data processing. The results of data processing and analysis show that there are 2 accepted hypotheses, namely soft TQM has a positive influence on administrative innovation, and administrative innovation has a positive influence on organizational performance. In this study, hard TQM has no effect on administrative innovation and organizational performance.

Source: JURNAL MANAJEMEN BISNIS

DOI: 10.33096/jmb.v11i2.932

Authors: Velanska Dixie Namira, Timotius Febry Christian

Institution: Universitas Ciputra

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: diamond

OpenAlex ID: W4403263732

FWCI: 0.479

Cites:

Cited by: 1

Related to: 10