Can AI Be Your Teammate or Friend? Frequent AI Users Are More Likely to Grant Humanlike Roles to AI
Year: 2024
Type: article
Study design: Observational Study
Abstract: The purpose of this research was to identify the comfort levels of professionals with AI in various humanlike roles. A survey of 787 full-time working adults showed that more active AI users are comfortable with AI in many humanlike roles, such as a teammate or a performance coach. Less active AI users, however, are uncomfortable with AI in these roles. Leaders, managers, and educators should prepare employees and students to responsibly address the social and psychological outcomes of increasingly humanlike AI.
Authors: Peter W. Cardon, Bryan Marshall
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: bronze
OpenAlex ID: W4403354302