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Employment Stability, Guest Satisfaction, and Guest Loyalty in Tourism and Hospitality Establishments: the Role of the Customer Oriented Boundary Spanning Behaviors and Deep-Acting

Year: 2024

Type: article

Study design: Observational Study

Source: International Journal of Tourism and Hospitality Studies /International Journal of Tourism and Hospitality Studies

DOI: 10.21608/ijthsx.2024.309457.1111

Authors: Mohamed A. Aziz Abed, Ahmed Abd El-Shafy Salim, Sameh Fayyad, Sally Fathy El-Sayed

Institutions: October 6 University, Suez Canal University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4403357493

FWCI: 0.516

Cites:

Cited by: 1

Related to: 10