Work

Organizational Citizenship Behavior (OCB) Influence on Employee Performance in Hospital

Year: 2024

Type: article

Abstract: Organizational citizenship behavior (OCB) holds a fundamental position in influencing the efficacy of employee performance evaluations. Employing a mixed methods research design, specifically a commentary approach, this study encompasses all employees across various units of Hospital X in Banjarbaru City. Through purposive sampling, a non-probability method, 32 respondents were selected as samples. Findings reveal dimension scores: Altruism at 486, Courtesy at 668, Conscientiousness at 569, Sportmanship at 584, and Civic Virtue at 603. The study concludes that employee performance at X Hospital in Banjarbaru City is commendable across dimensions of Courtesy, Civic Virtue, Sportmanship, Conscientiousness, and Altruism.

Source: South Eastern European Journal of Public Health

DOI: 10.70135/seejph.vi.1056

Authors: Fauzie Rahman, Syamsul Arifin, Yoga Putra Wibowo, Riana, Nekai Erlyan

Institution: Lambung Mangkurat University

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: diamond

OpenAlex ID: W4403358939

FWCI: 4.239

Cites:

Cited by: 2

Related to: 10