Work

Critical success factors and key performance indicators in the modernization of public services: empirical evidence from Greece

Year: 2024

Type: article

Study design: Observational Study

Source: International Review of Public Administration

DOI: 10.1080/12294659.2024.2415169

Authors: Evangelos Karampotsis, George M. Aspridis, Georgios Dounias, Vassiliki Exarchou

Institutions: University of the Aegean, University of Thessaly, Hellenic Open University

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4403380195

FWCI: 8.346

Cites: 33

Cited by: 9

Related to: 10