Year: 2024
Type: conference-paper
Abstract: . Qualitative analysis of produced goods, particularly the analysis of the causes of non-compliance, is crucial for every company as it directly impacts the satisfaction of customers who utilize such products. The fishbone diagram is the most popular tool that can be effectively utilized for such analysis in a straightforward manner. In the studied company, this diagram was employed to analyze the issue of unsatisfactory product quality. Through brainstorming, potential causes of the problem were organized and appropriately classified in the article. The aim was to implement corrective actions and focus on key areas that cause the most waste.
Source: Materials research proceedings
Author: Katarzyna CHWIST
Institution: Częstochowa University of Technology
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4403398210