Work

A comprehensive framework for circular product-service systems in infrastructure: Enhancing customer-contractor collaboration

Year: 2024

Type: article

Abstract: Product-service systems (PSS) represent a business model that increases material decoupling and decreases environmental risks while providing customer value. PSS can help realize a more sustainable construction industry, which remains among the largest polluting and waste-generating sectors. Systemic change in the infrastructure sector requires client involvement, which is represented by the government. However, establishing circular PSS is challenging due to the complexities, which need to combine the lifecycle approach, customer-client aspects, new contracting, knowledge transfer, technology, and PSS-specific aspects. It requires ex-ante evaluation of real case studies to increase knowledge and understanding. This article presents a first-of-its-kind framework for infrastructure based on the current literature and analysis of five infrastructure pilots in the Netherlands (bridge deck, digital road lights, guide rails, roads). The final multistakeholder integrated circular PSS framework includes i) lifecycle perspective and circularity, a) materials and b) management, ii) customer-contractor relationship including a) customer-perspective b) co-creation aspects, c) client-customer hierarchy, iii) technology perspective (functions and resources) iv) business aspects such as a) network and b) value creation and retention. The framework allows customer-contractor communication and can serve as decision support. It is applicable to circular PSS where the customer has more involvement in the formulation of PSS. • Proposes a novel, multi-stakeholder framework for circular PSS in infrastructure. • Combines theory and insights from five pilot projects from Netherlands. • Integrates lifecycle perspective and circularity for enhanced sustainability. • Extends applicability to PSS with significant client involvement. • Supports EU circularity goals, offering strategies for construction sector reform.

Source: Journal of Cleaner Production

DOI: 10.1016/j.jclepro.2024.144010

Authors: Dominika A. Teigiserova, Daan F.J. Schraven

Institutions: Erasmus University Rotterdam, Delft University of Technology

Language: English

Topic: Sustainable Supply Chain Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Responsible consumption and production, Sustainable cities and communities

Open Access status: hybrid

Estimated APC paid: $4,260