Year: 2024
Type: article
Abstract: This study explores the role of managerial hierarchy in shaping the emotions of employees within the workplace. Managerial hierarchy, defined by the levels of authority and responsibility in an organization, significantly influences various aspects of employee experiences, including emotional responses, job satisfaction, and performance. The research examines how different hierarchical structures impact emotional labor, emotional intelligence in leadership, and perceived organizational justice, thereby affecting employee emotions. It highlights that flatter hierarchies often promote autonomy and open communication, leading to positive emotional outcomes, while taller hierarchies can create environments of controlled interaction and emotional suppression, potentially resulting in negative emotional states. The study also underscores the importance of emotional intelligence in leadership for managing the emotional climate and fostering supportive and inclusive work environments. Understanding the interplay between managerial hierarchy and employee emotions provides valuable insights for organizations aiming to enhance employee well-being and organizational effectiveness through strategic management practices and organizational design.
Authors: Ms. Geetu, Dr. Anju Verma
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4403470621