Influence of Knowledge Management Infrastructure on Employee Performance in Selected Food Manufacturing Firms in Nairobi, Kenya
Year: 2024
Type: article
Study design: Observational Study
Abstract: Aim: This research aimed at examining influences of knowledge management infrastructure on employee performance in selected food manufacturing firms in Nairobi, Kenya and decomposed infrastructure into culture, structure and information technology as investigation constructs. Methods: The study adopted post-positivism philosophy to accommodate triangulation of qualitative and quantitative findings and employed explanatory research design with stratified proportionate sampling technique; using Fishers (1991) formula to obtain a sample of 384 respondents from a target population of about 12089 employees from 52 selected food manufacturing firms. Using a 5-point Likert scale questionnaire to collect quantitative and qualitative primary data for hypothesis testing. Results: The study findings revealed that knowledge management infrastructure had positive and significant relationship with employee performance as tcal=14.087>tcrit=1.96 at p=0.000. Therefore, null hypothesis that knowledge management infrastructure has no significant effect on employee performance was rejected. The regression outcome of β=0.648, p=0.000 indicate that a unit enhancement in knowledge management infrastructure results in employee performance enhancement by 0.648 units. Conclusion: The study concluded that knowledge management infrastructure influences employee performance. Recommendation: Management of the firms should embrace installation, utilization and maintenance of appropriate infrastructure to support knowledge management system for enhanced employee performance.
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4403489203