Work

Information Wayfinding of Screen Reader Users: Five Personas to Expand Conceptualizations of User Experiences

Year: 2024

Type: conference-paper

Abstract: Screen readers are important assistive technologies for blind people, but they are complex and can be challenging to use effectively. Over the course of several studies with screen reader users, the authors have found wide variations and sometimes surprising differences in people's skills, preferences, navigation, and troubleshooting approaches when using screen readers. These differences may not always be considered in research and development. To help address this shortcoming, we have developed five user personas describing a range of screen reader experiences.

Source: International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

DOI: 10.1145/3663548.3688539

Authors: J. Bern Jordan, Victoria Van Hyning, Mason A. Jones, Rachael Bradley Montgomery, Elizabeth Bottner, Evan Tansil

Institution: National Council for the Blind of Ireland

Language: English

Topic: Digital Accessibility for Disabilities

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: hybrid

Funders: Institute of Museum and Library Services, Administration for Community Living, National Institute on Disability, Independent Living, and Rehabilitation Research