Work

The impact of virtual computer screen backgrounds on subjective performance evaluation in online videoconferences

Year: 2024

Type: article

Abstract: We investigate the influence of real and virtual computer screen backgrounds in Zoom videoconferences on subjective performance evaluation. Using an incentivized online experiment ( N = 210), we systematically vary workers' computer screen backgrounds in a supervisor–worker bargaining situation carried out in a videoconference. We find a significant influence of workers' applied computer screen backgrounds on supervisors' subjective performance evaluations, with significantly more positive ratings when workers use a virtual white background than a real white background ( d = 0.47). This finding is robust when we control for workers' measurable and salient objective performance and gender and for supervisors' gender and age. Regarding the underlying processes, we show that supervisors' perceptions of the workers’ likability and trustworthiness enhance subjective performance evaluations when virtual white videoconference backgrounds are applied. Practical implications for the application of human resource practices in digitalized environments are discussed.

Source: Computers in Human Behavior Reports

DOI: 10.1016/j.chbr.2024.100516

Authors: Katharina Reiter, Alwine Mohnen, Gari Walkowitz

Institutions: Technical University of Munich, TU Bergakademie Freiberg

Language: English

Topic: Names, Identity, and Discrimination Research

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: gold

Estimated APC paid: $1,580

Funder: Technische Universität München