Work

How and when does benevolent leadership promote followers’ proactive customer service behavior?

Year: 2024

Type: article

Study design: Observational Study

Source: Leadership & Organization Development Journal

DOI: 10.1108/lodj-04-2024-0224

Author: Mervat Elsaied

Institution: Al-Azhar University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4403633278

FWCI: 3.53

Cites: 143

Cited by: 7

Related to: 10