Year: 2024
Type: preprint
Abstract: Stack Exchange, a question-and-answer(Q&A) platform, has exhibited signs of a declining user engagement. This paper investigates user engagement dynamics across various Stack Exchange communities including Data science, AI, software engineering, project management, and GenAI. We propose a network graph representing users as nodes and their interactions as edges. We explore engagement patterns through key network metrics including Degree Centerality, Betweenness Centrality, and PageRank. The study findings reveal distinct community dynamics across these platforms, with smaller communities demonstrating more concentrated user influence, while larger platforms showcase more distributed engagement. Besides, the results showed insights into user roles, influence, and potential strategies for enhancing engagement. This research contributes to understanding of online community behavior and provides a framework for future studies to improve the Stack Exchange user experience.
Source: arXiv (Cornell University)
Institution: San Jose State University
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W4403662251