Work

Simulation of Call Center Performance

Year: 2024

Type: conference-paper

Source: International Ural Conference on Electrical Power Engineering (UralCon)

DOI: 10.1109/uralcon62137.2024.10718894

Authors: A. Sherstneva, O. Sherstneva

Institutions: Saint-Petersburg State University of Telecommunications, Siberian State University of Telecommunications and Information Science

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4403677462

FWCI:

Cites: 9

Cited by:

Related to: 10