Work

The effect of airline flight attendant"s personal service on rapport, customer satisfaction, brand intimacy, and brand loyalty

Year: 2024

Type: article

Study design: Observational Study

Source: International Journal of Tourism and Hospitality Research

DOI: 10.21298/ijthr.2024.9.38.3.175

Authors: Kyuwon Lee, Byeong-Kug Yoon

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4403800729

FWCI:

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Related to: 10