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From social norms to pro-environmental behavior: The role of destination social responsibility for families traveling with children

Year: 2024
Type: article
Study design: Observational Study
Abstract: Sustainable business practices are vital for tourist destinations because they help tackle social and environmental challenges while addressing profit-oriented concerns. The purpose of this study was to explore pro-environmental behaviors in families. The values-identity-personal norm model was combined with the concept of destination social responsibility via normative influences. Partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) were applied in a mixed-methods approach. The findings confirm the values-identity-personal norm model's normative path to family pro-environmental behavior. The research contributes to theory and practice by introducing two new destination social responsibility perspectives: descriptive and injunctive. Based on social media normative influences on family endorsement of destination social responsibility messages, the analysis showed a significant direct effect of descriptive destination social responsibility and injunctive destination social responsibility on family personal norms. However, the mediating effect of family personal norms on family pro-environmental behavior was significant only for descriptive destination social responsibility. Perceived destination social responsibility activities during family vacations had a nonsignificant effect on family personal norms and family pro-environmental behavior. The fsQCA highlights multiple scenarios leading to family pro-environmental behavior. The findings are valuable for helping destination management organizations (DMOs) develop social marketing strategies for family ecotourism.
Language: English
Open Access status: hybrid
Estimated APC paid: $2,860
OpenAlex ID: W4403818683
FWCI: 12.28
Cites: 157
Cited by: 17
Related to: 10