Work

Implementasi Metode CRM (Customer Relationship Management) pada Sistem Informasi Website Nadu Screen Printing

Year: 2024

Type: article

Abstract: This research aims to implement the CRM (customer relationship management) method on the Nadu Screen Printing website information system which is useful for simplifying customer orders and processing customer databases. This research uses the Agile software development method. The evaluation results with the System Usability Scale (SUS) show that this system meets the standards with a final score reaching 86.5 in the "Acceptable" category with a grade scale of "A" and a rating of "Best Imaginable".

Source: Jurnal Ilmiah Universitas Batanghari Jambi

DOI: 10.33087/jiubj.v24i3.5502

Authors: Dwi Fany Julianto Putro, Haris Satriyawan

Institution: Universitas Merdeka Malang

Language: English

Topic: Engineering and Information Technology

Subfield: Software

Field: Computer Science

Domain: Physical Sciences

Open Access status: diamond

OpenAlex ID: W4404016832

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