Year: 2024
Type: article
Abstract: Artificial Intelligence (AI) has revolutionised knowledge work through generative AI like ChatGPT, impacting coordination, creativity, and problem-solving. As AI adoption accelerates, understanding its implications for Human Resource Development (HRD) becomes crucial. This paper introduces a conceptual framework for HRD strategies in AI transformation, addressing the dearth of research in this area. Utilising a case study approach, we distinguish five strategies: Acceleration, Culture-driven Transformation, Data-Driven Agility, Personalized Learning, and Immersive, emotional Learning at the workplace. Each strategy caters to distinct organisational needs. Challenges include balancing rapid upskilling, managing cultural shifts, ensuring data quality, promoting self-directed learning, and implementing immersive technologies. The framework offers insights for organisations navigating AI-induced transformations in HRD practices. Further research and refinement are essential as AI technology evolves.
Authors: Sabine Seufert, Judith Spirgi
Institution: University of St.Gallen
Language: English
Topic: AI and HR Technologies
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4404056468