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The Mediating Effect of Organizational Citizenship Behaviour on Relationship Between Self Efficacy and Employee Performance

Year: 2024

Type: article

Abstract: This study examined the impact of self-efficacy on employee performance, specifically through organizational citizenship behavior. The goal was to understand how these factors influenced employee performance, considering that work often went beyond job descriptions. The study used a quantitative approach, with the population drawn from the employees of PT SIER, and purposive sampling was employed to select participants from the Development and PIER Area divisions. Data were collected through a questionnaire based on indicators of each research variable and analyzed using SmartPLS software. The findings revealed that self-efficacy directly affected employee performance, while self efficacy has indirect influence on employee performance when through organizational citizenship behavior. Overall, this research highlighted the significance of enhancing employee self-efficacy to improve performance in the modern workplace.

Source: Asian Journal of Management Analytics

DOI: 10.55927/ajma.v3i4.11319

Authors: Ramalio Fahridho Sakti, Hesty Prima Rini

Institution: University of Pembangunan Nasional Veteran Jawa Timur

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W4404081462

FWCI:

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