Iso 9001 in Organizations: Influencing Factors and Benefits
Year: 2018
Type: article
Abstract: The aim of this study is to identify and classify potential and verified benefits of implementing quality management systems according to ISO 9001 standard and to give an overview on how certain positive or negatyve factors manifest in the adherence to ISO 9001 in practice. The paper classifies the major identified benefits into internal and external ones. It also relates the potential benefits to factors and indicators which reflect specific standard requirements in order to attain these benefits.
Authors: Dalia Susnienė, Gediminas Sargūnas
Institution: Panevėžys College
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4404090519
