Year: 2024
Type: article
Abstract: Supply chain disruptions significantly impact a company's operations and financial performance, leading to production delays, increased costs, and lost revenue.This research aims to explore how South Company, an electrical component manufacturer, handles supply chain interruptions to attain operational resilience and financial stability.This study employs a mixed-methods approach, integrating both qualitative and quantitative research procedures to address these issues.Quantitative data were obtained from secondary sources to determine the frequency and financial impact of supply chain disruptions.Semi-structured interviews with key personnel from company's purchasing, manufacturing, and IT departments provided qualitative data.Using NVivo software, the analysis utilized regression, correlation, and descriptive statistics.The main objectives were to measure workforce stability and evaluate the efficacy of current mitigation techniques.Findings show that inventory stockpiling and multiple sourcing greatly increased supply chain resilience, while prudent financial management lessened the impact of interruptions.Quantitative metrics analysis indicated significant improvements in workforce resilience and stability.This study emphasizes a proactive and varied approach to supply chain risk management and offers insights into effectively integrating resilience methods and financial performance measures to address modern supply chain challenges.
Authors: Dhurka Sivalingam, Nazimah Hussin
Institution: University of Technology Malaysia
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4404117738