Work

Why I Choose This Sticker When Chatting with You: Exploring Design Considerations for Sticker Recommendation Services in Mobile Instant Messengers

Year: 2024

Type: article

Abstract: Nowadays, many mobile instant messenger (MIM) users employ stickers to express their emotions. Due to the increase in the variety of stickers, many MIM platforms have begun to offer sticker recommendation services, which suggest appropriate stickers based on the context of conversations. Although sticker recommendation services need to consider users' subtle social and psychological needs from the perspective that stickers are an alternative communication language, few attempts have been made to explore this area. Consequently, we investigated sticker usage practices through a qualitative study with 18 KakaoTalk users in South Korea. Based on the results of this study, we revealed user's three common considerations in sticker usage experiences and discussed the design implications for sticker recommendation services in MIM.

Source: Proceedings of the ACM on Human-Computer Interaction

DOI: 10.1145/3687063

Authors: Gahyeon Bae, Daehyun Kwak, Youn-kyung Lim

Institution: Korea Advanced Institute of Science and Technology

Language: English

Topic: Innovative Human-Technology Interaction

Subfield: Human-Computer Interaction

Field: Computer Science

Domain: Physical Sciences

Open Access status: hybrid

Funder: National Research Foundation of Korea

OpenAlex ID: W4404173588

FWCI: 0.883

Cites: 27

Cited by: 3

Related to: 10