Work

Resolving the unintended consequences of collective co-production through group co-production: a case study in Shanghai

Year: 2024

Type: article

Abstract: Co-production is an important approach to enhance service resilience in disaster response. However, most existing studies did not differentiate various types of co-production (i.e., collective vs. group co-production) and consider the potential tension between them. Based on evidence from self-organized groups for people with disabilities in Shanghai, this study found that as a type of collective co-production, compulsory epidemic prevention measures during the Covid-19 pandemic produced unintended consequences for people with disabilities: both government-organized and independent NGOs were forced to close offices, causing formal social services to be discontinued. However, as a type of group co-production, self-organized groups played an indispensable role in helping restore service resilience by providing material and consultation services to people with disabilities through online and offline approaches. This study not only contributes to the co-production literature through unveiling the tension and discussing the relation between collective and group co-production, but also provides valuable guidance for the government on how to promote self-organized groups to improve emergency management capacity.

Source: Humanities and Social Sciences Communications

DOI: 10.1057/s41599-024-04063-5

Authors: Ting Zhao, Junao Yuan, Zhongsheng Wu, Dongsheng Xu

Institutions: East China University of Political Science and Law, Shanghai Jiao Tong University, Zhejiang University

Language: English

Topic: Disaster Management and Resilience

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Good health and well-being, Peace, justice, and strong institutions

Open Access status: gold

Estimated APC paid: $1,690