Year: 2024
Type: article
Abstract: Employee Relationship Management (ERM) is a strategic approach focused on fostering positive and productive relationships between an organization and its employees.Rooted in Human Resource Management (HRM) and organizational behavior, ERM is designed to enhance job satisfaction, improve employee retention, and drive organizational success.The key components of ERM include effective communication, employee engagement, conflict resolution, recognition, and professional development.Through ERM, organizations aim to align employee goals with corporate objectives, creating a collaborative and harmonious work environment.The framework also incorporates digital tools for tracking employee feedback, managing grievances, and monitoring overall engagement levels, which are essential for modern workplace dynamics.By prioritizing ERM, companies can cultivate a loyal workforce, reduce turnover, and improve overall productivity, ultimately supporting sustainable growth and competitive advantage in today's complex business environment.
Authors: BOSE V, Sivakanni S
Institution: Jerusalem College of Engineering
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4404387487