Year: 2024
Type: article
Abstract: Speelwijk Fort is one of the most visited historical heritage sites.Each visitor has their views in regard to this Fort.This study categorizes perception as a determining element in conservation activities.While no research has been conducted on this subject, this study explores visitors' perceptions of Speelwijk Fort as an urban heritage tourist destination.It is designed to contribute towards developing an appropriate framework for managing, developing, and improving facilities, services, and quality provided by a historical tourism site.This study implements a grounded theory approach and is supported by an explorative qualitative method.Data collection was carried out using google maps review.Incoming reviews are selected based on a purposive sampling technique whose three main selection criteria are: reviews contain visitors' evaluations that are relevant to the Speelwijk Fort; they are part of the 50 newest reviews representing the most updated conditions of the Speelwijk Fort; and review forms are completed with proper ratings.Using a three-stage content analysis method, this research reveals two groups of visitors' perceptions.First are those who have positive perceptions and appreciate historical values, attractions, comfort, management, facilities, infrastructures, and the crowds offered by Speelwijk Fort during their visits.Second, visitors with negative perceptions experience discomfort and dissatisfaction with the management and facilities available at the fort.
Institution: Bandung Institute of Technology
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: gold
Estimated APC paid: $50
OpenAlex ID: W4404454762
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