Year: 2024
Type: article
Abstract: The increasing prevalence of mental health issues calls for innovative approaches to ensure timely and effective access to mental health services. AI-enabled chatbots offer a promising solution by providing immediate, anonymous, and accessible support. This concept note explores the potential of AI-enabled chatbots to enhance mental health outcomes by increasing referrals to mental health services. Key objectives include improving access, reducing stigma, facilitating early intervention, guiding individuals through available resources, and enhancing follow-up care. The document outlines chatbot features, implementation strategies, expected outcomes, and the methodology for assessing their impact, illustrating their potential to revolutionize mental health care delivery.
Authors: Padmakali Banerjee, Astha Puri, Rohan Mathur, Amita Puri, Ms Saumya Jogy, Aaravdeep Sindhu, Bhavna Pandya
Language: English
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4404498254
