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Adaptive crisis management at the operational level: Responses to COVID-19 in the Australian resources sector

Year: 2024

Type: article

Abstract: The COVID-19 pandemic in 2020 significantly impacted Australia’s resources sector, particularly mining, oil, and gas industries, posing challenges for operational leaders. This study applied Adaptive Crisis Management Theory (ACMT) to understand how these leaders adapted during the crisis. Through interviews with 32 operational leaders, it was found that their roles evolved as crisis demands changed. Initially, they addressed immediate needs, then shifted focus to remote work facilitation and digital transformation, and finally emphasised recovery, trust, and resilience. These adaptations influenced leaders’ behaviours, highlighting the importance of flexibility in supporting employee wellbeing and organisational continuity during crises.

Source: Journal of Management & Organization

DOI: 10.1017/jmo.2024.62

Authors: Michael M. Ajith, Andrei A. Lux, Tim Bentley, Michelle Striepe

Institution: Edith Cowan University

Language: English

Topic: Corporate Management and Leadership

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: hybrid

Estimated APC paid: $3,450

OpenAlex ID: W4404510486

FWCI: 4.566

Cites: 154

Cited by: 9

Related to: 10