Can cuteness soften my anxiety? The impact of conversational styles of service robots on consumer service acceptance
Year: 2024
Type: article
Authors: Juanjuan Yan, Biao Luo, Tanruiling Zhang
Institution: Hefei University of Technology
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4404544948