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Employee Retention Strategies and Organizational Performance: The Buffering Effect of Personal Profiles

Year: 2024

Type: article

Abstract: As a major driver of worldwide economic and societal progress, budget hotels are essential to the hospitality sector. Economic development and organizational effectiveness have been adversely affected by the frequent and unplanned turnover of staff in these companies. This study looks at how staff retention strategies — respect, recognition, and rewards in particular — relate to the organizational success of budget hotels in Ghana and explores the moderating role that individual demographics play. In Ghana, 422 staff of 51 budget hotels were included in the study, which used a survey research design. The results show that staff retention tactics have a middling effect on budget hotels’ performance in Ghana's hospitality industry. According to the study, managers of budget hotels should concentrate on putting into practice efficient employee retention measures in order to improve overall organizational performance.

Source: International Journal of Applied Research in Business and Management

DOI: 10.51137/wrp.ijarbm.2024.bmea.45614

Authors: Beatrice Atta Mensah, Vera Ayitey, Peter Agyekum Boateng, Isaac Ofori Asare

Institutions: Valley View University, University of Education, Winneba, Accra Technical University

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W4404575514

FWCI: 4.237

Cites: 34

Cited by: 2

Related to: 10