Analisis Kepuasan Pengguna Website Sekolah SMAN 1 Wangon Menggunakan Metode End User Computing Satisfaction (EUCS)
Year: 2024
Type: article
Study design: Observational Study
Abstract: This study aims to evaluate the level of user satisfaction with the website of SMAN 1 Wangon by applying the End User Computing Satisfaction (EUCS) method. This method assesses user satisfaction based on five main dimensions: system quality, information quality, service quality, end user, and individual benefits. Data collection was conducted through questionnaires distributed to students, teachers, and administrative staff. The results of the analysis show that overall user satisfaction is in a good category, although there are some aspects that need to be improved, especially in terms of information and service quality. This research is expected to provide suggestions for further development of the school website, in order to improve user experience and support the learning process.
Authors: Fahmi An Naafi, Fikri Aditnya Pratama, Fauzan Dwicah Saputra, Gilang Satria Mahardhika, Ito Setiawan
Institution: Universitas Amikom Purwokerto
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: hybrid
OpenAlex ID: W4404592876