Work

Organizational justice and proactive customer service performance mediate the role of work engagement in the hospitality industry

Year: 2024

Type: article

Study design: Observational Study

Source: Benchmarking An International Journal

DOI: 10.1108/bij-07-2024-0565

Authors: Praveen Kumar Sharma, Rajeev Kumra

Institutions: Jaypee Institute of Information Technology, Manipal Academy of Higher Education, T A Pai Management Institute

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W4404599151

FWCI: 1.015

Cites: 90

Cited by: 2

Related to: 10