Analysis of the Impact of Chatbot Service Quality on Customer Satisfaction and Continuous Usage Intention
Year: 2024
Type: article
Study design: Observational Study
Source: 대한경영학회지
Authors: Chengzhen Wu, Gyoo-Gun Lim
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4404618348