Mediating Role of Technical Uncertainty on Information Systems Development Project Outcomes
Year: 2024
Type: article
Abstract: The application of innovative technologies introduces technical uncertainty affecting project outcomes. Guided by control theory, this study examines the mediating role of technical uncertainty between the four project control modes and their influence on two project outcomes. We find that outcome and clan control modes provide both internal efficiency as well as adequate psychological outcomes in uncertain innovative development environments while behavior and self-control have no effect on the project outcomes. Therefore, appropriate control modes such as outcome and clan control modes should be given priority in managing technically uncertain projects.
Authors: Vijay Raghavan, Lakshman Mahadevan
Institutions: Northern Kentucky University, Florida Gulf Coast University
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4404622641
