Work

How the Public Makes Sense of Artificial Intelligence: The Interplay Between Communication and Discrete Emotions

Year: 2024

Type: article

Abstract: While artificial intelligence (AI) garners widespread media attention as an emerging technology, empirical research on how AI-related information influences public opinion is scarce, especially among those with preexisting emotions toward AI. Utilizing a survey of 1,206 U.S. adults, this study examined how communication about AI and three discrete emotions (anger, fear, and hope) jointly affect public attitudes. More exposure to AI information from mediated sources was linked to stronger support for AI, particularly among those reporting more anger and less hope toward AI. Conversely, there was no significant association between information exposure from interpersonal sources and public support.

Source: Science Communication

DOI: 10.1177/10755470241297664

Authors: Sukyoung Choi, Chul-joo Lee, Andrew Park, Jung Ah Lee

Institutions: Yonsei University, Seoul National University

Language: English

Topic: Ethics and Social Impacts of AI

Subfield: Safety Research

Field: Social Sciences

Domain: Social Sciences

Open Access status: bronze

Funders: National Research Foundation, Seoul National University, Ministry of Education, National Research Foundation of Korea

Awards: G3659892188, G8158606633