Work

Applying the Kano Model to Explore Students' Service Quality Requirements in a Philippine State-Owned University

Year: 2024

Type: article

Abstract: International audience

Source: HAL (Le Centre pour la Communication Scientifique Directe)

Authors: Masnar, Haroun, M, Namoco, Consorcio, S

Institutions: Mindanao State University, University of Science and Technology of Southern Philippines

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: green

OpenAlex ID: W4404646098

FWCI: 0.516

Cites:

Cited by: 1

Related to: 10