Work

The Experiences of First-Time Managers at a Hawaii Tourist Destination

Year: 2024

Type: article

Abstract: Hawaii is one of the most popular tourist destinations in the world. Serving the millions of annual tourists to Hawaii are managers and supervisors who operate the tourist destinations frequented by these visitors. For this qualitative study, 17 individuals serving as first-time managers (FTMs) in a prominent tourist destination in Hawaii were interviewed to identify the challenges they faced in their transition into management roles and how they have overcome these challenges. The study also identified factors that help individuals better prepare for the transition from employees to first-time managers.

Source: Events and Tourism Review

DOI: 10.18060/27804

Authors: Scott Springer, Katrina Milan

Institution: Brigham Young University–Hawaii

Language: English

Topic: Hospitality and Tourism Education

Subfield: Tourism, Leisure and Hospitality Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W4404690836

FWCI: 0.765

Cites:

Cited by: 1

Related to: 10