Work

Chatbot usage at fast food restaurants in Ghana: Exploring the perception-attitude-behaviour nexus

Year: 2024

Type: article

Study design: Observational Study

Source: Tourism and Hospitality Research

DOI: 10.1177/14673584241303861

Authors: Benjamin Appiah Osei, Bridget Emefa Aflakpui, Francis Nartey Amponsah Adamtey, Ricky Yao Nutsugbodo

Institutions: Kwame Nkrumah University of Science and Technology, University of Westminster, University of Energy and Natural Resources

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4404823207

FWCI: 0.76

Cites: 46

Cited by: 5

Related to: 10