Work

Exploring dynamic customer requirement trend of buffet restaurant: a two-stage analysis from online reviews

Year: 2024

Type: article

Source: British Food Journal

DOI: 10.1108/bfj-06-2024-0597

Authors: Zifan Shen, Yanlai Li, Shouyang Wang, Cuiming Zhao

Institutions: Liaoning University, Chinese Academy of Sciences, Academy of Mathematics and Systems Science, University of Chinese Academy of Sciences

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4404833942

FWCI: 1.513

Cites: 62

Cited by: 3

Related to: 10