Work

Exploring the Nexus of Website Security and Design for Superior Service Quality, Customer Satisfaction, and Loyalty

Year: 2024

Type: conference-paper

Study design: Observational Study

Source: International Conference on Technology Innovation and Its Applications (ICTIIA)

DOI: 10.1109/ictiia61827.2024.10761828

Authors: Erwin Halim, Decwind Susanto, Sudiana Sudiana, Yuliana Lisanti, Jessicania Windari, Ai Ping Teoh

Institutions: Binus University, Universiti Sains Malaysia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4404915697

FWCI:

Cites: 17

Cited by:

Related to: 10