Work

The Effect of Mobile Service Quality Dimensions in Food and Beverage Mobile Applications on Customer e-Satisfaction in Indonesia

Year: 2024

Type: conference-paper

Study design: Observational Study

Source: International Conference on Technology Innovation and Its Applications (ICTIIA)

DOI: 10.1109/ictiia61827.2024.10761739

Authors: Ricky Satria, Jonathan Timothy Christian, Kelven Jaya Kristanto, Tanty Oktavia

Institution: Binus University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

Funder: Binus University

OpenAlex ID: W4404916137

FWCI:

Cites: 23

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Related to: 10