Work

Optimizing IT Services Quality: Implementing ITIL for Enhanced IT Service Management

Year: 2024

Type: conference-paper

Source: International Conference on Information Technology, Computer, and Electrical Engineering

DOI: 10.1109/icitacee62763.2024.10762782

Authors: Amita Rahma Permatasari, Selo Sulistyo, Paulus Insap Santosa

Institution: Universitas Gadjah Mada

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4404954754

FWCI: 0.883

Cites: 26

Cited by: 1

Related to: 10