Work

Navigating the Clouds: An Exploratory Research of Cloud Computing Adoption in Saudi Arabia's Small and Medium Enterprises

Year: 2024

Type: article

Abstract: The adoption of cloud computing has become essential for SMEs, especially in the e-commerce industry, as it has the potential to improve the efficiency of operations. However, the existing literature indicates significant gaps, including a general lack of comprehensive research focused on cloud computing adoption for SMEs and very limited research on the Kingdom of Saudi Arabia (KSA) context. This study aimed to fill these gaps by evaluating the current status of cloud computing adoption by SMEs in KSA and identifying the challenges facing its implementation in the e-commerce sector. To achieve these objectives, the Technology-Organization-Environment (TOE) framework was employed, analyzing the technological, organizational, and environmental factors that affect cloud service adoption. This study incorporates insights from government agencies, service providers, and SMEs to provide a holistic view. Through a mixed-method approach, combining qualitative and quantitative data, this study offers a detailed understanding of the cloud computing landscape in KSA, providing valuable insights for stakeholders and policymakers.

Source: Engineering Technology & Applied Science Research

DOI: 10.48084/etasr.8435

Authors: Nada Alamri, Saeed Alzahrani

Institution: King Saud University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: gold

Estimated APC paid: $431