The Impact Of Language Differences On Effective Communication In Multinational Corporations In Ghana
Year: 2024
Type: article
Study design: Systematic Review
Abstract: This study examines the impact of language differences on effective communication in multinational corporations (MNCs) in Ghana, where over 70 languages are spoken, posing significant communication and operational challenges. The objectives are to analyze these impacts, examine the consequences, and explore mitigation strategies. Utilizing a systematic literature review (SLR) approach, data was collected from academic databases, focusing on recent publications. The findings indicate that expatriates' cross-cultural communication competence (CCC) is vital for successful business operations, as language barriers impede communication, reduce collaboration, and exacerbate cultural differences, impacting team cohesion and operational efficiency. Effective strategies identified include recognizing and valuing multilingual skills, fostering cultural awareness, and leveraging multilingual managers. Recommendations for MNCs include implementing comprehensive CCC training programs, promoting multilingual skills, enhancing cultural awareness, and utilizing digital communication tools to improve organizational effectiveness and foster an inclusive and productive work environment
Institution: Valley View University
Language: English
Subfield: Communication
Field: Social Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4405027138