Year: 2024
Type: article
Abstract: The Vietnamese legal framework for consumer protection in e-commerce transactions is still in the process of gradual improvement, with many limitations remaining. Violations of consumer rights frequently occur, causing damage to consumers when purchasing goods on e-commerce platforms. To promote the development of e-commerce transactions, it is necessary for the government to supplement legal regulations on consumer protection in e-commerce, ensuring the protection of consumers' legitimate rights and fostering their confidence and sense of security when conducting transactions on these platforms. This article highlights the challenges faced by consumers on e-commerce platforms and proposes appropriate solutions to protect consumer rights in accordance with Vietnamese law.
Author: Nguyen Ngoc Minh
Institution: Thanh Dong University
Language: English
Subfield: Law
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4405085503