The Moderating Role of Work Environment in the Relationship Between Organisational Culture, Employee Motivation, Performance Appraisal, and Job Satisfaction in Bali's Hotel Industry
Year: 2024
Type: article
Study design: Observational Study
Abstract: Research Aims: This study examines the effects of organisational culture, employee motivation, performance appraisal, and the work environment as a moderator on job satisfaction in Bali's hotel industry, addressing gaps in HRM literature. Design/Methodology/Approach: Data were collected via structured questionnaires from 305 hotel employees in Bali. SmartPLS software analysis included model evaluation, validity testing, and path coefficient and moderator analyses. Research Findings: Organisational culture, employee motivation, and performance appraisal significantly influence job satisfaction. The work environment moderates these relationships, enhancing the positive effects of HRM practices. Theoretical Contribution/Originality: This study highlights the work environment’s pivotal role in strengthening HRM practices' impact on job satisfaction. It offers insights for hotel managers and HR professionals to enhance employee satisfaction and organisational performance. Managerial Implication in the South East Asian Context: Fostering a positive work environment is critical in Southeast Asia. Managers should create collaborative and wellresourced workplaces to align organisational culture, motivation, and performance appraisal with employee satisfaction. Research Limitation & Implications: Self-reported data may introduce response bias, limiting the study’s scope to hotel employees in Bali. Future research should explore diverse contexts for broader applicability.
Authors: Universitas Riau, Yanti Mayasari Ginting, Rismawati Rismawati, Siti Aisyah, Universitas Muhammadiyah Palopo
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4405232153